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Employment

Employment at the Great Northwest


A dedicated team with great values.

The Great Northwest Community Improvement Association, Inc. is an incorporated non-profit mandatory membership deed restricted property owners association of about 19,000 residents located in the Northwest San Antonio.

We have approximate 18 full-time employees, plus multiple seasonal part-time employees as needed (such as Life Guards, Pool Gate Guards, Newspaper Carriers, Referees, etc.). In addition, we have some contracted employees.

Equal Opportunity Employer
The Great Northwest is an equal opportunity employer. Prospective applicants will receive consideration without discrimination because of race, creed, sex, religion, national origin or other protected condition. There are minimum age requirements for all positions and dress and grooming standards for all employees.

Drug Screening / Physicals
Drug screening showing no evidence of illegal drug use is a precondition to employment by the Great Northwest. Physical exams are required for some positions. Drug screening and physicals are at the Association's expense.

Your Job Application Packet must include:
  1. Cover Letter 
  2. Resume 
Return completed applications by the deadline to:
Great Northwest CIA, Inc. 
8809 Timberwilde Drive 
San Antonio, TX 78250
 

Or e-mail your completed application to:
communicate@greatnorthwest.org

Applications may also be left with the front desk staff during regular office hours, mailed or dropped in the drop box just outside the main entrance to the GNW Lodge or faxed to 210.681.2986.

We may reject late applications.

We are currently hiring for the following position(s):
Assistant Deed Restriction & Architectural Control Officer

Summary
Under the direction of the Deed Restriction and Architectural Control Officer, the Assistant Deed restrictions & Architectural control officer acts to apply and enforce Association deed restrictions and other rules, regulations and guidelines of the Association. The Assistant DRACO also provides staff support and assistance to the Association's Architectural Control Committee.
Qualifications
  • Must be of good moral character; High school diploma or GED, dependable with related experience preferred; prior experience in fast-paced customer service environment with the ability to multi-task and juggle priorities as needed; demonstrated proficient use of personal computer and MS Office Suite with troubleshooting of office equipment; knowledge of a database helpful; demonstrated proficiency in verbal and written communication skills.
  • Previous customer service experience using tact, courtesy, patience and ability to handle confidential information in a discreet, professional manner. When a problem is identified, initiate and follow-through with research into the issue until a conclusion is identified.
  • Must be able to work as a team member with initiative while being in harmony with and support of other Association staff.
  • Good driving record, current driver’s license, insurable driving record, and maintain a good driving record
  • Must be able to work independently and have previous customer service experience; complaint investigation and resolution experience preferred; experience with enforcement of rules/regulations preferred
  • Applicant selected for employment must receive satisfactory results from drug testing and background check.
Deed Restrictions Enforcement
  • Have knowledge of deed restrictions contained in the Association’s Declaration of Covenants, Conditions & Restrictions, and Exterior Design Criteria policies, together with Board and legal interpretations
  • Receive and investigate reports of apparent violations of the deed restrictions and Design Criteria, and maintain records of such reports and investigations
  • Serve as primary point of contact for complaints regarding observed apparent violations
  • Make periodic drive-by inspections of homes to check for violations and maintain records of such inspections
  • Administer the deed restriction violation policy to include preparation of letters, filing of supporting inspection reports, and small claims court processes that include an appearance in small claims court as needed.
  • When violations remain unresolved, initiate notifications of fines incurred per policy. Pass copies of letters to accounting assistant for entry in the accounting system.
  • Serve as the primary point of contact with the attorney during legal action for violation enforcement
Architectural Control
  • Assist with the processing of architectural review applications for exterior home and property improvements including preparation for the Architectural Control Committee meetings, attendance at meetings, take minutes at the meeting, and follow-up with Association members regarding committee decisions on their applications.
Miscellaneous
  • Undertake other duties and responsibilities and performs such tasks or back-up as may be assigned
Work Hours
Part-time hours may include weekdays and weekends; flexible schedule.

Apply on our website or apply quickly on Indeed.
 

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