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Employment at the Great Northwest

A dedicated team with great values.

The Great Northwest Community Improvement Association, Inc. is an incorporated non-profit mandatory membership deed restricted property owners association of about 19,000 residents located in the Northwest San Antonio.

We have approximate 18 full-time employees, plus multiple seasonal part-time employees as needed (such as Life Guards, Pool Gate Guards, Newspaper Carriers, Referees, etc.). In addition, we have some contracted employees.

Equal Opportunity Employer
The Great Northwest is an equal opportunity employer. Prospective applicants will receive consideration without discrimination because of race, creed, sex, religion, national origin or other protected condition. There are minimum age requirements for all positions and dress and grooming standards for all employees.

Drug Screening / Physicals
Drug screening showing no evidence of illegal drug use is a precondition to employment by the Great Northwest. Physical exams are required for some positions. Drug screening and physicals are at the Association's expense.

Your Job Application Packet must include:
  1. Cover Letter 
  2. Resume 
Return completed applications by the deadline to:
Great Northwest CIA, Inc. 
8809 Timberwilde Drive 
San Antonio, TX 78250

Or e-mail your completed application to:

Applications may also be left with the front desk staff during regular office hours, mailed or dropped in the drop box just outside the main entrance to the GNW Lodge or faxed to 210.681.2986.

We may reject late applications.

We are currently hiring for the following position(s):

Full-Time and Part-Time Security Officer:

  • Current driver’s license, insurable driving record, and maintain good driving record
  • Must be of good moral character with no criminal record
  • Must be in good health and pass a pre-employment physical examination (drug screen)
  • Prior military police or law enforcement experience is preferred; demonstrated proficiency in dealing with the application of laws, rules and regulations is required.
  • Must use tact, courtesy, patience, understanding and discretion in dealing with members of the Association and the public.
  • Must be able to take and follow direction but also show initiative when appropriate or necessary
  • Must be able to work as a team member in harmony with and support of other Association security patrol staff members and other Association staff.

Under the direction and supervision of the Security Chief, the Patrol Officer acts to regulate, safeguard and protect the Association common area facilities and property; assist with the enforcement of the Association’s Declaration of Covenants, Conditions and Restrictions; acts to assist residents of the Great Northwest to deter crime and encourage practices with promote their safety and well-being; provide courtesy services to residents; and undertake other responsibilities as assigned by the Security Chief and/or Community Manager.

Responsibilities & Duties
  • Have a working knowledge of the guidelines, policies and procedures of the Association for security employees and the provisions of the Declaration of Covenant, Conditions and Restrictions (CC&Rs)
  • Regularly patrol and check all Association-owned property and facilities
  • Respond to calls from the Association’s alarm monitoring company indicating intrusion into Association facilities and call for police assistance when an intrusion is taking place
  • Conduct regular checks of facility users for current Association membership cards and exclude users without current cards.
  • Respond to request for assistance from other Association employees
  • Assist in the enforcement of Association facility use rules, policies and procedures
  • Open and close facility access gates and turn exterior facility lighting on and off at schedule times
  • Report to the Security Chief any malfunction of any Association equipment or repairs needed to any Association facility, property or equipment.
  • Cooperate with the San Antonio Police Department in policing the Great Northwest
  • Conduct a regular patrol of the neighborhood streets in the Great Northwest
  • Observe, investigate and report to the Security Chief apparent violations of the CC&Rs
  • Follow-up regarding apparent covenant violations as directed by the Security Chief where appropriate utilizing the resources of other agencies including SAPD, City of San Antonio, code compliance, animal control, etc.
  • Work as requested with Association’s safety standing committee
  • Assist as directed in the sponsorship, promotion and operation of crime prevention programs such as Block Captains, Neighborhood Watch, McGruff, Operation ID, Operation Child ID, etc. and other programs and activities designed to teach or encourage crime prevention
  • Report hazardous or dangerous road conditions, damage or missing street signs and burned-out streetlights to the appropriate municipal office; remove from streets broken glass and other minor obstructions which may endanger street users or otherwise be a safety hazard
  • When requested, assist residents in dealing with law enforcement officers and agencies
  • Assist residents with courtesy services such as home entry when alone; securing locksmith services when lock out of home or vehicle; assisting with the changing of flat tires; in obtaining towing or mechanical services, and the like
  • Undertake such further and other duties and responsibilities and performs such tasks as may be assigned
Work Hours

Rotating shifts Monday - Sunday
Job Type: Full-time
  • High school or equivalent (Required)
  • Drivers (Required)
  • English (Required)
Benefits offered:
  • Paid time off
  • Health insurance
  • Dental insurance

Media Specialist: 

The Media Specialist will lead communications for the organization through marketing and reporting on activities and events, as well as policies, meetings and other regulations & stats related to benefits and obligations related to property ownership and membership in the Great Northwest. These efforts will be through print, website, marquees, and electronic and social media. She or he will plan, organize, coordinate and be on top of a schedule of tasks required to effectively implement communication method schedule. She or he will lead coordination through synchronization with the Community Manager, Managers and volunteer groups to ensure timeliness from others and on behalf of the organization. She or he will ensure coverage of events and activities and order anything printed as well as act in an executive administrative capacity regarding preparation for, attendance at, and follow-up from corporate meetings.


1. High school diploma or GED required, formal training and experience preferred
2. Proficient use and management of personal computer, MS Office Suite, Adobe software of InDesign, Photoshop, Illustrator, Survey Monkey and Mail Chimp. website host, and troubleshooting office equipment, software and website issues
3. Ability to plan and manage communication efforts through media, and coordinate to obtain timely information
4. Able to work independently and as a team member, with and in support of, other Association staff
5. Experience in written communications in different media; vocabulary, grammatical, and punctuation; to edit a variety of different styles in contributed articles; to change communications style depending on context and need.
6. Ability to plan, coordinate for input, write, produce, and execute plan in a timely manner is a requirement
7. Experience with troubleshooting problems or issues and identify resolution options is helpful
8. Previous experience working with volunteers is desired, but not required
9. Display tact, courtesy, patience and discretion in dealing with volunteers and residents
10. Must be able to multi-task and juggle tasks as priority demands
1. Plan, coordinate, organize, obtain materials, and prepare for printing a schedule of Passages newspapers: January, March, April, May (magazine), July, September, November, and an electronic update version on February, June, August, October, and December. Serve as editor of the publication handle all tasks needed to prepare the publication: design ads for the organization and its groups; sell and barter ad space and maintain ads and classified line ads; maintain a monthly calendar; cover community happenings/research, and write articles
2. Coordinate with the publisher of the publication to establish timelines by which the publication will be printed and delivered to us, for subsequent delivery by Passages delivery contractors. Further, coordinate with the publisher on its needs and timing to upload publication to San Antonio Press, and review final edit of “blueline” to ensure completeness and accuracy
3. Recruit and supervise residents to serve as delivery carriers for Passages; maintain supplies to bundle and deliver Passages
4. Coordinate with contracted Passages delivery contractors to ensure their pickup of published bundles of Passages and delivery to residences, before the first day of each month
5. Maintain adequate supplies needed to bundle and deliver Passages to residents
6. Maintain proper storage, installation and display of signs, banners, invitations, posters, powerpoint presentations, publications, notebooks, welcome book, flyers, brochures, spreadsheets, etc.
7. Maintain advertising files, ensuring ads run in the timeframe paid for and removed when contract ends
8. Manage the master organizational calendar, coordinating with clubs regarding moving or rescheduling as needed
9. Serve as a photographer or arrange for photos to be taken and used for selected media, maintaining archive files
10. Prepare and send eBlasts and posts to Facebook
11. Maintain website and content in a current manner
12. Create messages and coordinate for current postings on static and electronic marquees, also maintain the functionality of electronic marquees, coordinating with software and sign company as needed
13. Communicate organizational meeting agendas in accordance with the schedule, and if required, prepare meeting agendas, attend, take notes and produce minutes from organizational meetings
14. Other duties as assigned

Work Hours

Normal work hours are generally 9 a.m. to 5 p.m., Monday through Friday with irregular evenings or Saturdays.


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